Subject: RE: Swift oven Incident

Dear valued customer, any cookers built as of June 2020 can be used, installed and sold. We will start to supply the Swift 500 series units as of tomorrow.

Please be aware that there will be delays as we have a backlog of orders. We will endeavour to deliver your orders to you ASAP.

Please be Patient and thank you for your understanding and ongoing support.

Date: 24/8/2022


We do not believe this affects any units Rockingham RV have sold but please do check your model ASAP to be sure. Your number can be found under the cooktop lid.

From the Swift Website:

Swift 500 Gas Safety Recall

Date: 08/06/2022

“Due to circumstance beyond our control we have been informed by the ACCC that we need to notify our customer in regards to the Incident that has occurred. Please read the notice below and advise your customers that the Swift 500 series (All Models regardless of age, Including Cooktops, Grills & Ovens are NOT ALLOWED TO BE SOLD, HIRED OR USED AUSTRALIA WIDE UNTIL FURTHER NOTICE.

“We hope this is a temporary situation, we are waiting on a reply from the ACCC and WA authorities as to what steps are to be taken next. Please be patient once we have more information we will advise through our website.”

Swift Website: https://www.swiftappliancegroup.com.au/

“Please be informed the electrical element can still be used.

“Swift Appliance Group Pty Ltd is currently liaising with the ACCC, WA DMIRS and Resources Safety and Health Queensland regarding gas explosion safety risks in the 500—Series Caravan Gas Cookers. We will provide more information as soon as possible after conferring with the regulatory bodies. Consumers must immediately cease using the products until tests determine the cause of the explosion and the products are deemed safe.”

Below, Jim takes you through the latest as we understand it:


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